Category: customer service

On the sunny side of the street

I did a quick session this am with an old friend/client–so old that she can call me bossy, and I just sort of chuckle. So old that I remember hanging out with her when we were in 3rd grade, giggling and reading back issues of People magazine and being stupid…–and the best part of helping…
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September 28, 2011 0

Customer Service

Ugh: starting a new business, especially in these dire economic times, is just an on-going game of Choose Your Own Adventure (remember those books from the 1980s? No? Right, we’re all too young…cough cough) wherein even the simplest things can be incredibly frustrating.¬†Even as everyone talks about how necessary small businesses are¬†to drive the engine…
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June 16, 2011 0