Category: customer service

On the sunny side of the street

I did a quick session this am with an old friend/client–so old that she can call me bossy, and I just sort of chuckle. So old that I remember hanging out with her when we were in 3rd grade, giggling and reading back issues of People magazine and being stupid…–and the best part of helping…
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September 28, 2011 0

Customer Service

Ugh: starting a new business, especially in these dire economic times, is just an on-going game of Choose Your Own Adventure (remember those books from the 1980s? No? Right, we’re all too young…cough cough) wherein even the simplest things can be incredibly frustrating. Even as everyone talks about how necessary small businesses are to drive the engine…
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June 16, 2011 0